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Essential Tips to Safeguard Your Online Banking

Essential Tips to Safeguard Your Online Banking


As criminals’ tactics continue to evolve in sophistication, staying informed is more important than ever. Even a small mistake can result in significant financial loss. By understanding how to protect yourself from scams and recognizing warning signs, you can protect your hard-earned money and maintain peace of mind.

Bookmark our site, www.wintrust.com/security, and visit for the latest updates on fraud schemes, scams, and how to spot them. 

Safeguard your login information

Follow these steps to keep your usernames and passwords secure:

  • Never share your login information, even if someone claims to be from a trusted organization. This could be a scam.
  • Remember that Wintrust will NEVER call or text you to ask for your usernames, passwords, or Social Security numbers. If you receive such a request, it's likely fraudulent.
  • Always visit your bank's official website directly. Avoid clicking on links from emails or texts, as they may lead to phishing sites.

Report Suspicious Activity

If you receive a strange request for your personal information, passwords, or banking details — do not respond! Instead:

  • Contact us immediately using the number on the back of your card, your local banker, or the Wintrust Support Team at 877-279-1300.
  • Report the incident to www.ic3.gov (Internet Crime Complaint Center).

What should you do if you accidentally share your login information?

Immediately change your password and any others you reuse, and contact your bank and financial institutions to report potential fraud.

  • Contact us immediately using the number on the back of your card, your local banker, or the Wintrust Support Team at 877-279-1300.
  • Monitor your accounts for suspicious activity, and place a fraud alert or credit freeze with the credit bureaus.
  • Report the incident to www.ic3.gov and your local police if money was involved.

PLEASE NOTE: Once your funds are transferred to criminals, it is highly unlikely that we can reverse the transaction and recover your funds.

Help us keep your money safe from criminals — pass this information on to your family members and stay alert, stay safe, and protect yourself from scams!

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